We are seeking 2 Customer Service Representatives to join our team! You will be responsible for helping customers by providing product and purchasing information and performing follow-up calls/texts/emails. You will be setting onsite appointments for the sales team from those who reach out to us via phone and the Internet.

Compensation:

$40,000 - $56,000 per year. 

Responsibilities:

• Handle customer inquiries and complaints
• Provide information about the products and services
• Arrange for customer visits to our facility
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services

​Qualifications:

• Previous experience in customer service, sales, or other related fields
• Ability to build rapport with clients over the phone
• Computer literate (you will be using software applications like word, Google Chrome, and our CRM)
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills
• Must be able to pass a pre-screening drug test and background check
• Must be Bi-lingual in Spanish and English