Location: West Minster Area, California

Salary Range: $55,000 - $65,000 per year

Are you a natural leader with a passion for driving sales and maximizing team performance? We have an exciting opportunity for a Business Development Center Supervisor at our prestigious automotive dealership in Orange County. Join our dynamic team and take charge of a talented group of Business Development Center Agents, overseeing their efforts to convert phone and internet prospects into valuable appointments at our dealership.

Responsibilities:

• Lead and motivate a team of Business Development Center Agents, providing guidance, training, and support to ensure their success in converting leads into dealership appointments.
• Develop and implement effective strategies to maximize lead conversion rates, working closely with the sales and marketing teams to align goals and objectives.
• Monitor and evaluate team performance, providing constructive feedback and implementing improvement plans as necessary to drive continuous growth and achievement.
• Analyze data and metrics to identify trends and areas of improvement, implementing innovative solutions to optimize operational efficiency and customer satisfaction.
• Foster a positive and collaborative work environment, promoting teamwork, professional growth, and a customer-centric mindset among team members.
• Handle escalated customer inquiries or issues, ensuring timely and satisfactory resolutions to maintain customer loyalty and enhance the dealership's reputation.

Qualifications:

• Previous experience in a supervisory role within a sales or customer service environment, preferably in the automotive industry.
• Must pass a company background and drug test
• You will work alongside your team producing and leading from the front.
• Proven track record of achieving and exceeding targets, with a strong focus on lead conversion and customer satisfaction.
• Exceptional leadership and interpersonal skills, with the ability to inspire and motivate a diverse team.
• Excellent communication skills, both verbal and written, with the ability to effectively convey information and provide clear direction.
• Strong analytical and problem-solving abilities, with the capacity to make data-driven decisions and implement effective strategies.
• In-depth knowledge of automotive sales processes and customer relationship management systems is a plus.
• A results-oriented mindset with a passion for delivering exceptional customer experiences.

Perks and Benefits:

• A competitive annual salary in the range of $55,000 - $65,000.
• Opportunities for professional growth and advancement within our reputable automotive dealership.
• Comprehensive benefits package, including health insurance, retirement plans, and paid time off.
• A supportive and collaborative work environment, fostering teamwork and camaraderie.
• Access to ongoing training and development programs to enhance your leadership and management skills.

If you are a driven and passionate leader with a proven ability to achieve results, this is the perfect opportunity for you to take the next step in your career. Join our dynamic team as a Business Development Center Supervisor, overseeing the conversion of prospects into valuable appointments at our esteemed dealership.

To apply, please submit your resume and a cover letter highlighting your relevant experience and why you would be an excellent fit for this role. We look forward to hearing from you soon!

Note: Only shortlisted candidates will be contacted for further selection rounds.