Job Description

Location: West Minster Area, California

Salary Range: $55,000 - $65,000 per year

Are you a natural leader with a passion for driving sales and maximizing team performance? We have an exciting opportunity for a Business Development Center Supervisor at our prestigious automotive dealership in Orange County. Join our dynamic team and take charge of a talented group of Business Development Center Agents, overseeing their efforts to convert phone and internet prospects into valuable appointments at our dealership.


  • Lead and motivate a team of Business Development Center Agents, providing guidance, training, and support to ensure their success in converting leads into dealership appointments.
  • Develop and implement effective strategies to maximize lead conversion rates, working closely with the sales and marketing teams to align goals and objectives.
  • Monitor and evaluate team performance, providing constructive feedback and implementing improvement plans as necessary to drive continuous growth and achievement.
  • Analyze data and metrics to identify trends and areas of improvement, implementing innovative solutions to optimize operational efficiency and customer satisfaction.
  • Foster a positive and collaborative work environment, promoting teamwork, professional growth, and a customer-centric mindset among team members.
  • Handle escalated customer inquiries or issues, ensuring timely and satisfactory resolutions to maintain customer loyalty and enhance the dealership's reputation.


  • Previous experience in a supervisory role within a sales or customer service environment, preferably in the automotive industry.
  • Must pass a company background and drug test
  • You will work alongside your team producing and leading from the front.
  • Proven track record of achieving and exceeding targets, with a strong focus on lead conversion and customer satisfaction.
  • Exceptional leadership and interpersonal skills, with the ability to inspire and motivate a diverse team.
  • Excellent communication skills, both verbal and written, with the ability to effectively convey information and provide clear direction.
  • Strong analytical and problem-solving abilities, with the capacity to make data-driven decisions and implement effective strategies.
  • In-depth knowledge of automotive sales processes and customer relationship management systems is a plus.
  • A results-oriented mindset with a passion for delivering exceptional customer experiences.

Perks and Benefits:

  • A competitive annual salary in the range of $55,000 - $65,000.
  • Opportunities for professional growth and advancement within our reputable automotive dealership.
  • Comprehensive benefits package, including health insurance, retirement plans, and paid time off.
  • A supportive and collaborative work environment, fostering teamwork and camaraderie.
  • Access to ongoing training and development programs to enhance your leadership and management skills.

If you are a driven and passionate leader with a proven ability to achieve results, this is the perfect opportunity for you to take the next step in your career. Join our dynamic team as a Business Development Center Supervisor, overseeing the conversion of prospects into valuable appointments at our esteemed dealership.

To apply, please submit your resume and a cover letter highlighting your relevant experience and why you would be an excellent fit for this role. We look forward to hearing from you soon!

Note: Only shortlisted candidates will be contacted for further selection rounds.

More Details
Employment Type: Full Time
Location: Westminster , ca , United States
Experience Required: Mid-Senior Level
Date Published: 20 Jun 2023
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