Job Description

This is for a Large Used Car Dealership (Fullerton/Orange area)
Industry: Automotive

Schedule: Mon-Fri 9-6 (some flexibility)
On-site only, no remote working
Base pay $60,000/ year
Bonus potential: $57,00/year
Total Compensation Potential is $117,000/year based on performance.
Reporting Structure: Reports to the General Sales Manager

Job Summary:
Ingram Interactive, a leading automotive industry company, seeks a highly motivated and experienced BDC/Internet Director for a client.  As the BDC/Internet Director, you will oversee and manage our Business Development Center (BDC) operations. You will play a crucial role in driving sales, enhancing customer experience, and optimizing the efficiency of our BDC/Internet department.


  • Monitor and ensure adherence to the processes and policies to maximize the performance of the BDC/Internet department
  • Lead and manage a team of BDC representatives to achieve sales targets and customer satisfaction goals
  • Manage the Internet Sales Managers within the Internet Department
  • Monitor and analyze key metrics to identify areas for improvement and implement necessary changes
  • Collaborate with other departments, such as sales and marketing, to ensure seamless coordination and alignment of efforts
  • Establish and maintain effective communication channels with customers to build strong relationships and enhance the overall customer experience
  • Stay up-to-date with industry trends and best practices to continuously improve the BDC operations
  • Train, mentor, and motivate BDC representatives to enhance their skills and performance
  • Prepare regular reports on the performance of the BDC department and present findings to the management


  • Bachelor's degree in Business Administration, Marketing, or a related field Preferred
  • Proven experience in a similar role, preferably in the automotive industry
  • Strong leadership and management skills with the ability to inspire and motivate a team
  • Excellent communication and interpersonal skills
  • Ability to analyze data and make data-driven decisions
  • Proficiency in CRM software and other relevant tools
  • Ability to work in a fast-paced and dynamic environment
  • Strong problem-solving and decision-making abilities
  • Pass a background and drug test

If you are a results-oriented individual with a passion for the automotive industry and a proven track record in managing BDC operations, we would love to hear from you. Submit your resume to Ingram Interactive and take your career to new heights!

More Details
Employment Type: Full Time
Location: orange , ca , United States
Experience Required: Mid-Senior Level
Date Published: 27 Jan 2024
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