Server Job Description 

Golf VX is a leader in Golf Technology and we are looking for talent at our flagship location who wants a chance to grow with our company.  Servers are responsible for exceeding guests’ expectations by providing efficient, friendly guest service. Teamwork, enthusiasm, food and liquor knowledge, the ability to multitask and a high energy level are necessary for success in this position. 

• Provide efficient, friendly guest service to a 4-6 bay section including but not limited to following all steps of service and cleaning the area to ensure a positive guest experience 
• Accurately record and account for all items ordered, process payments, and balance all sales/receipts in compliance with property policies and procedures 
• Available to work a variety of hours, day and night shifts, including weekends and holidays 
• Safely and effectively transport food or beverages to a bay of up to 6 people in a single trip 
• Safely and effectively use and operate all necessary tools and equipment including knives and golf simulators 
• Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction 
• Ability to multitask calmly and effectively in a busy, stressful environment 
• Work in a confined, crowded space of variable noise and temperature levels 
• Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds 
• Ability to stand and walk for an entire shift and move safely through all areas of the property, which may include stairs, uneven or slick surfaces 

Requirements 

• Ensure the overall guest experience exceeds expectations and anticipate guests’ needs 
• Greet guests with a warm, sincere smile 
• Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy 
• Understand and respond knowledgeably to questions about the facility and menu 
• Use sales techniques to present and encourage current promotions to guests 
• Follow all steps of service 
• Understand and follow the food allergy procedure and special orders/restrictions 
• Proficiency in the use and operation of all necessary tools and equipment, including the POS system, Gift Card and Credit Card terminals 
• Comply with all safety and sanitation guidelines and procedures 
• Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook 
• Get along well with others and be a team player 
• Other duties will be assigned as needed