Keyholder/Server Job Description 

Golf VX is a leader in Golf technology and we are looking for talent to open our flagship Simulator location and to grow with our company.  We are looking for an enthusiastic server/bartender/keyholder to help launch our first location.  You will be responsible for opening and closing duties, supervising scheduled shifts and ensuring our customers have a great experience. 

• During some scheduled shifts, you will act as key holder, overseeing the entire facility operation 
• Must have some bartending experience 
• Must be at least 21 years old 
• Ability to keep a clean workspace, bar and guest area 
• Ability to multitask calmly and effectively in a busy environment 
• Elevate staff morale and set an example of proper business conduct 
• Assist GM in training new staff and offer guidance in daily operation 
• Coach current staff through training reviews and on-going feedback 
• Proactively manage operation through scheduled shift that includes daily decision making, staff support, customer interaction, product quality, and cleanliness 
• Opening and closing duties including pre-shift meetings, safe audit, close of day reports and important notes, trends, etc. through the daily log 
• Frequently interacts with customers to ensure that they are receiving top-notch service and always follows up on complaints or issues 
• Ensure Food and Beverage quality by maintaining high levels of cleanliness, organization, storage and sanitation  
• Provide efficient, friendly guest service to a 4-6 bay section including but not limited to following all steps of service and cleaning the area to ensure a positive guest experience 
• Accurately record and account for all items ordered, process payments, and balance all sales/receipts in compliance with property policies and procedures  
• Safely and effectively transport food or beverages to a bay of up to 6 people in a single trip 
•  Ensure the overall guest experience exceeds expectations and anticipate guests’ needs 
• Be able to assume all responsibilities of all positions at the facility 

Requirements: 

• 2+ years of hospitality/industry experience 
• Able to frequently move and/or lift up to 25 lbs and occasionally move and/or lift up to 50 lbs 
• Ability to stand and walk for an extended period of time 
• Available to work a variety of hours, days and shifts, especially weekends  
• Proficiency in the use and operation of all necessary tools and equipment, including the POS system, Gift Card and Credit Card terminals 
• Safely and effectively use and operate tools and equipment including knives and blenders 
• Excellent written and verbal communication skills 
• Proficient in basic computer skills, office applications and email 
• General knowledge of the game of golf and ability to learn and comprehend golf simulator  
• Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook 
• Get along well with others and be a team player 

Preferences: 

• Bassett certification and food handlers within 30 days of hire 
• Some prior shift lead experience 
• Flexible schedule including weekends, late nights and holidays 

What GolfVX offers: 

• A competitive salary
  • $20/$30+ hour: This role is paid the tipped minimum wage, plus tips. The advertised pay is based on schedule availability & flexibility, and is not guaranteed.
  Opportunities for professional growth and development within a dynamic and supportive environment.  
• A chance to be part of a passionate team that is making a tangible impact on the golfing world. 
• Discounts on food 
• Fun work environment