Business Name: Digital Alchemy (Australia) PTY LTD

Title: Business Analyst

• Permanent full time position
• 38 hours per week
• $100,000 per year + superannuation 
• Sydney Office, close to public transport

 

Position: Business Analyst – Unleash the Power of Insights!

 

Full-Time | Sydney, Australia

About Us: Digital Alchemy (Australia) PTY LTD is a trailblazer in the marketing and digital marketing industry, leading the way since 2003. Founded with a vision to revolutionize customer-centric transformation, we specialize in seamlessly integrating data intelligence and dynamic decision-making. We are seeking a dedicated Technical Business Analyst to join our dynamic team and contribute to our mission. He/she will report to Farooq Syed / Solution Design Consultant.

 

Key Qualifications:

• Bachelor’s Degree in Commerce, Accountancy, IT, Engineering, Programming, or a related field (Master's degree preferred).
• Proficiency in data analysis tools and techniques, including SQL, Excel, data visualization tools (e.g., Tableau, Power BI), and statistical analysis software (e.g., R, Python).
• Strong analytical, leadership, organizational, and communication skills.
• Effective time management and attention to detail.
• Ability to work collaboratively and lead a team of technical and business consultants.

 

Responsibilities:

• Collaborate with clients to understand their business operations and marketing processes, providing tailored digital marketing solutions.
• Advise and enhance business processes to empower internal teams and enhance client service.
• Interact with clients and subject matter experts to meet business requirements.
• Utilise customer data to provide data-driven business consultations.
• Manage incidents and maintain high client service satisfaction levels.
• Design, develop, and maintain data models and ETL solutions to meet specification requirements.
• Develop technical specifications and support manuals for data acquisition, transformation, and load/transfer processes.
• Support the implementation of marketing automation solutions throughout the change request lifecycle.
• Dissect how client's businesses operate and understanding their marketing processes to provide the best digital marketing solution
• Evaluate businesses and business’ marketing requirements and needs and recommend marketing solutions
• Advise & improve on business processes to support and empower internal teams to provide excellent service to stakeholders/clients.
• Interact with clients and subject matter experts to meet business requirements
• Understand the customer data and provide business consultation based on data element
• Responsible for incident management and maintaining a high service level for client service and satisfaction by meeting the needs and requests of clients in a complete and timely manner.
• Design, develop and maintain data models and ETL solutions that meet requirement specifications
• Design, develop and maintain technology solutions that meet requirements specification for automated digital marketing process and activities
• Execute unit tests, support system integration tests, deployment and post verification test
• Develop technical specifications and support manuals for data acquisition, transformation and load/transfer processes from a variety of data sources
• Support the implementation and application of in-house marketing automation solutions in the lifecycle of the change request.

 

Requirements:

•  A Bachelor’s Degree in Commerce, Accountancy, IT, Engineering, Programming or any other relevant education qualification under the same field or industry
• At least seven (7) years of relevant ICT Business Analyst working experience
• Competent and strong background in business analysis, data solution implementation and reporting consultancy
• Can work independently with the least amount of supervision likewise can work with a team of developer programmers
• Efficient, can multi-task and with a view to take on leadership skills in the future
• A team player with a ‘can do’ attitude and can manage projects seamlessly

Working Hours:

• Full-time position
• Monday to Friday
• Hours: 9.00 am to 5.30 pm

 

If you are ready to be part of a forward-thinking team and meet the above qualifications, please submit your most recent CV with your application at [email protected]. The application deadline is 10 November 2023.

 

Join us at Digital Alchemy and be a driving force in shaping the future of marketing and digital transformation!